Privacy policy

 

Run Up Rips operates this website and online store to provide products and services to our customers. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, make a purchase, or contact us.

By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

We may collect the following information when you use our store:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Payment and transaction details
  • Account information (if created)
  • Order history and purchase activity
  • Device and browsing information (IP address, browser type, site usage)
  • Communications you send to us

How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us
  • Automatically when you browse our website (cookies and analytics)
  • From service providers such as Shopify and payment processors

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and service communications
  • Improve our store and services
  • Prevent fraud and maintain security
  • Send marketing communications (you can opt out anytime)
  • Comply with legal obligations

Sharing Your Information

We share information only when necessary, including with:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and fulfilment providers
  • Service providers that help operate our store
  • Legal authorities if required by law

Shopify may process your data according to its own privacy practices.
Learn more at: https://privacy.shopify.com

Cookies & Tracking

We use cookies and similar technologies to:

  • Operate the website
  • Remember preferences
  • Analyse traffic and usage
  • Improve marketing and advertising

You can manage cookies through your browser settings.

Data Security & Retention

We take reasonable steps to protect your personal information.
However, no online system can be guaranteed completely secure.

We keep personal information only as long as necessary to provide services and meet legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

runuprips@gmail.com
PO Box 55, Kogarah NSW 1485, Australia